Kristen helped us sell our home and relocate in 2016. Our home sold quickly so with Kristen's help we started looking for a new home. We settled for a condo that was under construction. We confirmed it with a financial deposit. Shortly after that, we found out that our buyer backed out of the purchase of our house. Kristen was there. Very professional in meeting our needs, emotionally and professionally. We were an emotional mess, but Kristen held us together and the house went back on the market and sold in a timely manner. As far as we are concerned, Kristen gets "5" on all points, especially since we hadn't moved in 44 years.